If you have already indicated your bed choice, please also inform our Admissions staff at tel: 6394 1200.

Our Admissions counters are open 7 am – 6 pm daily. If you need to be admitted after 6 pm, please proceed to:

• Women’s 24-Hour Clinic, Basement 1, Women’s Tower for women
• Children’s Emergency, Basement 1, Children’s Tower for children
  

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At KKH, you can choose from a selection of room types.

If you wish to stay in a single, 2- or 4-bedded room during your hospitalisation, you can indicate your preference in advance at our 'All you need to know' Counter (Counters 1, 2, 5 - 7) located at Admissions, Level 1. You can indicate your choice as soon as you know your admission date or expected date of delivery.

Our staff will give you an estimate of your hospital bill according to the room type you chose. You can also expect a brief explanation of the admitting procedures.

While we do our best to provide you with the room type of your choice, we will only be able to confirm the availability at the time of your admission. If we can’t admit you to the room type of your choice when you admit, we will transfer you to your preferred room type as soon as it is available.

For Enquiries:

Please proceed to the 'All you need to know' Counters (Counters 1, 2, 5 - 7), Admissions, Level 1.
Tel: 6394 1220

Operating hours: Monday – Friday, 8.30 am – 5.30 pm, and Saturday, 8.30 am – 12.30 pm

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If you are scheduled for surgery, you may need to undergo some routine tests prior to your admission.

If you have an existing medical condition such as high blood pressure or diabetes, which may increase the risk of complications during the operation, you may be required to undergo a review at our Anaesthetic Clinic at Pre-admission Testing (inside Admissions).

Where possible, we’ll try to do these tests on the same day after your clinic appointment, which is usually 2 weeks before the surgery.

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• Pyjamas
• Undergarments
• Medicines which you are currently on e.g. for conditions such as hypertension, diabetes etc.
• Slippers
• Face and bath towels
• Toiletries – toothbrush, toothpaste, comb, soap and shampoo

Hair dryers are available upon request. If you are staying in Class A or B1 rooms, you will receive a toiletry bag. You can also buy this bag at our Retail Pharmacy on Level 1.

For the safety of all our patients, kindly avoid using electrical appliances that have not been provided by the hospital. These may cause a power failure, which in turn may interrupt a procedure or treatment in other parts of the hospital.

For Obstetric Patients

Do pack your bag two weeks in advance. In addition to the items listed above, also bring:

• 2 baby vests
• 2 pairs of baby mittens and booties
• 2 wrapping blankets for baby

You will most likely spend your first few hours after admission in the delivery suite. So try not to bring your bag with you, unless your spouse accompanies you. Your family can bring your bag to you when you are in the ward.

Please do not bring / use the following: Valuables such as jewellery or cash, personal electrical equipment as they may not comply with the hospital’s safety code, and contact lenses.

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There is a maximum limit that you can withdraw from your Medisave account to pay for your hospitalisation ($400 per day). So you may need to pay a deposit for your accommodation and certain surgical procedures.

You can pay by: cash, NETS, credit card (VISA/ Mastercard/ AMEX) and local cheques.

If you are not a Singapore resident (non-resident) and you are an obstetric patient at KKH, we advise you to reserve your bed in advance. You’ll need to make an initial payment when you make your reservation. We do not have a differential rate between Singaporeans and foreigners. However, we give Singaporeans a discount.

Please note that we don’t accept a letter of guarantee from your employer in lieu of a cash deposit.

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Checking Out

Once your doctor considers you fit to be discharged from hospital, our ward nurses will make the necessary arrangements. Please remember to return all hospital gowns, children’s pyjamas, baby vests and blankets upon your discharge.

The hospital’s check out times are 1 pm (before lunch) and 6 pm (before dinner). For patients who are certified medically fit for home by doctors but choose to stay on in the ward beyond 1 pm, they will need to pay the 6 pm discharge rate. For patients who are fit for discharge at 6 pm but choose to stay on, a full one-day rate will apply.

For Obstetric Patients

Your doctor will examine your baby before you go home. You will also be advised on how to care for yourself and your baby.

We will also schedule a postnatal appointment for you to see your doctor. If you prefer, you can also follow up at the Maternal Child Health Clinics at the government polyclinics.

Your Prescription

If your doctor has prescribed medication, our pharmacists will dispense it at your bedside with appropriate instructions.

Payment

The final bill will be sent to you after your discharge. Kindly make payment or submit your Medisave authorisation forms or documents at the following locations before your discharge:

During office hours

Monday - Friday: 8.30 am - 5.30 pm
Saturday, Sunday & Public Holiday: 8.00 am - 2.30 pm

• Admissions Office, Level 1
• Business Office located at Level 4 in the Children's Tower:

After office hours

• 24-Hour Women's Clinic, Basement 1, Women's Tower
• Any AXS Stations located island wide

If you and your family intend to return to your country after discharge, please settle the bill before you leave the hospital.

Our staff will also collect from you any outstanding amount that is not covered by your Medisave account or your guarantor. Any excess amount from your hospital deposit will be refunded. We will mail you a cheque after your discharge.

You can pay for your bill by:cash, NETS, credit card (VISA/ Mastercard/ AMEX) and local cheques.

If you need further help or information, please call our Business Office at tel: 6394 2371/ 2376.

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