Patients and Visitors

Bill Payment

You may now pay your medical bills using the following modes:

ePayment

ePayment is an online payment service provided by KK Women’s and Children’s Hospital to provide you with greater flexibility and convenience to pay your medical bills using VISA or MasterCard credit card.

To use ePayment, you will need to have a valid VISA or MasterCard Credit Card.

Click here to proceed.

Cash, Nets and Credit Cards

Payment of medical bills and submission of Medisave Authorisation Forms and documents can be made over the counter at:

Admissions

Location	Level 1, Women's Tower
Hours	Monday to Friday, 07:00 to 18:00 Saturday, Sunday & Public Holidays, 08:00 to 14:30

Business Office

Location	Level 4, Children's Tower
Hours	Monday to Friday, 08:30 to 17:30 Saturday, 08:30 to 13:00 Closed on Sunday and Public Holidays

SAMs and Post Offices

Payments can be made through Self-Service Automated Machines (SAMs) and at all post offices located nationwide.

Payment modes

SAMs: NETS only
Post Offices: Cash, Cash Card, Credit Card and NETS

At KK Hospital, the SAM is located near the entrance to the food court, Level 1.

Please click here for the locations of SAMs and post offices.

AXS Stations and iNETS Kiosks

Payments can also be made using the AXS stations or iNETS kiosks located nationwide.

At KK Hospital, the AXS station is located near the entrance to the food court, Level 1.

Please click here for the locations of AXS stations.

Please click here for the locations of iNETS Kiosks.

By Mail (Cheque or Bank Draft)

Cheque or Bank Draft (in Singapore Dollars and drawn on banks operating in Singapore only) should be crossed and made payable to “KK Women’s and Children’s Hospital Pte Ltd” or "KKH Pte Ltd". Please indicate the patient's name, NRIC, case number and contact number on the reverse side of the cheque.

Mail to:

c/o SingHealth Services Pte Ltd
Bukit Merah Central Post Office
PO Box 540
Singapore 911532

Understanding your Bill

We try to make your Hospital Bill easy to understand. Here are some examples and what some of the terms mean.

Sample Summary Bill

What the terms mean

Ward	Refers to charges for stays in the Wards.
Daily Treatment Fee	Comprises the doctor's fees.
Immediate Post Operative Care	These are charges that are incurred while the patient is in the recovery bay area after a surgical procedure. During this time, the patient is closely monitored by the anaesthetist and nurses.
Laboratory Investigations	Services requiring laboratory work such as full blood count etc.
X-ray Investigations	Refers to services relating to diagnostic imaging eg ultrasound, CT scan etc.
Specialised Investigations	Refers to specialised services such as blood typing and screening.
Ward Procedures	Comprises supplies and staff involved in a procedure.
Medical Consumables	Refers to medical supplies provided and used in the ward, operating theatre etc eg sterile gloves, syringe.
Surgical Supplies	These are consumables used for a surgical procedure.
Rehabilitative Services	Refers to services that help to aid recovery eg physiotherapy, occupational therapy.
Drugs/Prescriptions/Injections	Prescribed medications, drugs and injections.
Other procedures	Other services such as HIV screening.
Miscellaneous Non-Treatment related	Refers to items such as rental of foldable bed, visitor's meals and ambulance charges.
Facility Fee	Charges for the use of facilities such as the operating theatre .
Surgeon Fee	Fees applicable to the surgeon.
Anaesthetist Fee	Fees applicable to the anaesthetist.