Please go straight to your designated clinic. Our Specialist Clinic Assistants (in pink uniform) will attend to you at the Reception counter.
Please bring along:
- Your child's birth certificate / Identity card or passport (if child is non-Singaporean)
- Referral letter from your family doctor / polyclinic, if any
- Your child's health booklet, for immunisation visits
- Civil Service Card (CSC) or Medical Benefits Identity Memo (MBIM) if you a pensioner, civil servant or a dependent of a civil servant
- Hospitalisation Identity Card (HIC) if your employer has signed an agreement/ letter of guarantee with KKH
- Letter of guarantee from the National Blood Centre for blood donors and their nominees
- Letter of guarantee from your employer/ insurance company certifying that your bill will be settled
- Any medical benefits card and other documentation on your nationality which you may have.
We will register your visit with us, and our nurse will take your child’s medical history.
The staff will then call you to take the height and weight of your child, if required.
You will then be directed to the respective rooms for your child’s consultation with the doctor.
After your child’s consultation, we will arrange for your follow-up appointment that best meets your needs and your doctor’s instructions. You will find the date and time on your child’s appointment card and receipt. Please bring this card along with you on your subsequent visits.
Follow-Up Appointments
Just proceed to the respective clinic as stated on your child’s appointment card and receipt. You can use your appointment card to auto-register your visit at the clinic’s Reception counter. You will receive a ticket indicating your queue number to see the doctor and other tests or instructions.
Please remember to bring along your medical benefits card (if any) at every visit.
Additional Tests
During your visits, your child may need to have other investigations such as ultrasound scans, X-rays and blood tests. Please note that some of these tests may not be performed on the same day as your consultation.
Medication
You may collect and pay for your child’s prescriptions at the main Pharmacy (Level 1), or alternatively, the Children's Pharmacy (Basement 1). Please ensure that the prescription slip and medication bears your child’s name and BC/NRIC number.
Payment
After your child’s consultation, you can pay at the clinic’s Cashier counter using cash, NETS, credit card (Mastercard/ VISA), or local cheques.
When you seek medical help at KKH, you know you’re not alone. We’ve set up several support groups for our patients and their families.
So you know that there are others like you whom you can share your fears and frustrations, hopes and happiness with.
Craniofacial Support Group
Managed by craniofacial affected families, volunteers and coordinators, the support group provides mutual support, interaction and friendship building. It aims to share experiences so that craniofacial affected children can grow up happy and confident.
The support group is made up of smaller groups, including:
- Cleft Lip and Palate Group
- Craniosynostosis Group
- Aperts Group
- Hemifacial Microsomia (HFM) Group
- Haemangioma Group
One Saturday each month is designated “Activities Day”. This is when parents, patients, keen interested personnel or volunteers participate in activities such as arts workshop, yoga, counseling workshop etc.
The cleft and craniofacial team also conducts continuing education to enforce awareness and knowledge of the condition.
To join the club, please contact coordinator Josephine Tan (tel: +65 6394 5034 / hp: +65 9100 3978 / email: josephine.tan@kkh.com.sg) or nurse specialist and research coordinator Joanne Cheng (tel: +65 6394 5035 / hp: +65 9180 0186 / email: joanne.cheng@kkh.com.sg).
Neonatology Parent Support Group
Managed by doctors and nurses from the Department of Neonatology, the support group aims to help parents with premature babies cope better.
Monthly sharing sessions among parents of current Neonatal Intensive Care Unit (NICU) babies and parents of ex-NICU babies are organised for members to draw support from one another.
Some other activities include a special educational programme for parents of low birth weight infants to prepare them for their babies' discharge, and home care visits for babies with special needs e.g. home oxygen therapy.
Children’s Diabetes Support Group
Your child was diagnosed with diabetes and your world has been turned upside down. Where do you go from here? How do you handle the responsibility? How do you help your child live life to the fullest?
Diabetes often redefines the lives of the children and their families, impacting every aspect of their lives. New roles and responsibilities are placed on the family and changes made to cope with the condition.
The support group provides children with diabetes and their families a platform for mutual support and interaction. It offers families the opportunity to meet and share their experiences with each other.
Members of the support group meet every three to four months – usually during the school holidays – for informal get-togethers and continuing education, conducted by the Diabetes Multi-disciplinary Team.
This support group is headed by Diabetes Nurse Joyce Lim and strongly supported by the team. For further enquiries, feel free to call
Office tel: +65 6394 3771/2094
Operating hours are: Monday – Friday, 08:30 – 17:00 & Saturday, 08:30 – 12:00
Asthma Club
For asthmatic children and their parents, the club helps them learn about:
- Bronchial asthma
- How to manage the condition
- How they can lead a normal and active life
The club organises activities every three months, usually during the school holidays.
Some of the programmes include educational seminars for parents and older children, and indoor and outdoor activities supervised by our medical professionals.
For enquiries, please call tel: +65 6394 3016/1139/1119.
Children’s Cancer Foundation Family Support Centre
The foundation’s Family Support Centre provides counselling, therapeutic play, parents’ support group and has a resource library. These services are for children stricken with cancer and their families.
Contact tel: +65 6394 8236 for more information, or visit their website at www.ccf.org.sg.
Club Rainbow
Club Rainbow provides counselling, play therapy and group work to children suffering from chronic and potentially life threatening illnesses.
For more information, visit their website at www.clubrainbow.org.