Make / Change Appointments

Managing your appointment is easy with any of these options:

e-Appointment Booking System

e-Appointment Booking System is an one-stop appointment booking system for SingHealth's group of health institutions. This web application allows patients or parents to view, change or cancel their or their child's appointments.

Some appointments may not be shown on the system for the following reasons:

  • No existing outpatient appointment
  • The validity of patient's last consultation may have expired
  • Service rendered on walk-in basis (including Children's Emergency & O&G (24-hour) Clinic)
  • Patient was discharged with no follow-up appointment
  • Patient confidentiality

The following types of appointments are not allowed to be re-scheduled or cancelled by using e-Appointment:

  • First appointment for a new medical condition
  • Appointments that require pre-preparation or special tests to be done on arrival
  • Appointments that require urgent specialist assessment or where important advice for certain medical conditions will be shared
  • Appointments that are tied to a specialised treatment, procedure or test

If you require assistance in using e-Appointment, please call Central Appointments at +65 6294 4050.

Call Us!

Call Central Appointments at +65 6294 4050 during the following operating hours:

Day Time
Monday to Friday 08:00 - 18:00
Saturday 08:30 - 13:00
Sunday 09:00 - 12:00
(Closed on public holidays)  


Forgotten your appointment date/time? Now, with the Appointment Query Service, you can simply send us a short message (SMS), any time of the day, and receive an automatic reply from us.

Step 1

Text your message in this format

For Singapore Identity Card holders

Key in KKHAPPT<space>NRIC<space>Date of Birth (dd/mm/yyyy)

E.g. KKHAPPT S1234567A 31/12/1970

For Non-Singapore Identity Card holders

Key in KKHAPPT<space>Hospital Registration Number (HRN)*<space>Date of Birth (dd/mm/yyyy)

*Your HRN can be found on your hospital documents

E.g. KKHAPPT Y071234567A 31/12/1970

Step 2 Send to +65 9277 8554 (9-APPT-KKH)
Step 3 You will receive an automatic SMS reply containing the information of your upcoming appointment at KKH. If you have more than one appointment with us, you will receive the details in separate SMS replies.

Please note:

  • The usual SMS charges apply for messages sent & received from your mobile phone. Please refer to your mobile phone provider for details.

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