Bill Payment


You may now pay your medical bills using the following modes:


KKH ePay Portal

Our online payment service provides you with greater flexibility and convenience in paying your medical bills using VISA or MasterCard credit card.

To pay online, you will need to have a valid VISA or MasterCard Credit Card.

Click here to pay online.

DBS Internet Banking, Mobile Banking and PayLah!

Pay your bills easily with DBS Internet Banking, Mobile Banking or PayLah!

  • Click here to log into DBS iBanking or Digibank
  • Click here for more information on using the DBS PayLah! app
  • Click here to download the DBS digibank and DBS PayLah! apps

Cash, Nets and Credit Cards

Payment of medical bills and submission of Medical Claims Authorisation Forms and documents can be made over the counter at:

Admissions

Location Level 1, Women's Tower
Hours Monday to Friday, 7.00am to 6.00pm
(excluding public holidays)

Business Office

Location Level 4, Children's Tower
Hours Monday to Friday, 8.30am to 5.30pm
Saturday, 8.30am to 1.00pm
Closed on Sunday and Public Holidays

SAMs and Post Offices

Payments can be made through Self-Service Automated Machines (SAMs) and at all post offices located nationwide.

Payment modes

  • SAMs: NETS only
  • Post Offices: Cash, Cash Card, Credit Card and NETS

At KK Women's and Children's Hospital, the SAM is located near the entrance to the food court, Level 1.

Please click here for the locations of SAMs and post offices.

AXS Stations

Payments can also be made using the AXS stations located nationwide.

At KK Women's and Children's Hospital, the AXS station is located near the entrance to the food court, Level 1.

Please click here for the locations of AXS stations.

By Mail (Cheque or Bank Draft)

Cheque or Bank Draft (in Singapore Dollars and drawn on banks operating in Singapore only) should be crossed and made payable to "KK Women's and Children's Hospital Pte Ltd" or "KKH Pte Ltd". Please indicate the patient's name, NRIC, case number and contact number on the reverse side of the cheque.

Mail to:

c/o SingHealth Services Pte Ltd
Bukit Merah Central Post Office
PO Box 540
Singapore 911532


Understanding your Bill

We try to make your Hospital Bill easy to understand. Here are some examples and what some of the terms mean.

Sample Summary Bill

 

What the terms mean

Ward Refers to charges for stays in the Wards.
Daily Treatment Fee Comprises the doctor's fees.
Immediate Post Operative Care These are charges that are incurred while the patient is in the recovery bay area after a surgical procedure. During this time, the patient is closely monitored by the anaesthetist and nurses.
Laboratory Investigations Services requiring laboratory work such as full blood count etc.
X-ray Investigations Refers to services relating to diagnostic imaging eg ultrasound, CT scan etc.
Specialised Investigations Refers to specialised services such as blood typing and screening.
Ward Procedures Comprises supplies and staff involved in a procedure.
Medical Consumables Refers to medical supplies provided and used in the ward, operating theatre etc eg sterile gloves, syringe.
Surgical Supplies These are consumables used for a surgical procedure.
Rehabilitative Services Refers to services that help to aid recovery eg physiotherapy, occupational therapy.
Drugs/Prescriptions/Injections Prescribed medications, drugs and injections.
Other procedures Other services such as HIV screening.
Miscellaneous Non-Treatment related Refers to items such as rental of foldable bed, visitor's meals and ambulance charges.
Facility Fee Charges for the use of facilities such as the operating theatre .
Surgeon Fee Fees applicable to the surgeon.
Anaesthetist Fee Fees applicable to the anaesthetist.

Billing Enquiries

Payment Enquiries +65 6377 7525/ 7523 / 7521
Refund Enquiries +65 6394 2079
Hospital Bill Enquiries +65 6355 2557

Monday to Friday (excluding Public Holidays), 8.30am to 5.30pm

Alternatively, you may email to billing.enquiries@kkh.com.sg or submit an online form.

 

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