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Emergency
How To Use The Children's Emergency Wisely

The Children's Emergency is crowded everyday. However, many of the children are attended to for non-emergencies. When doctors and nurses have to deal with so many non-emergencies, children with real emergencies may risk getting less immediate attention.

Common Misconceptions About Services At The Children's Emergency

My child will be seen earlier if I bring him to the Children's Emergency for a flu or fever.

Fact : Children with life-threatening conditions will be attended to first at the Children's Emergency. Patients are NOT seen on a first-come-first-served basis. Children with minor and non life-threatening ailments may have to wait, sometimes for several hours.

Doctors at the Children's Emergency are better than the family or polyclinic doctors.

Fact : The Children's Emergency does not provide paediatric specialist consultations, even though specialist doctors are available to manage children with life-threatening conditions. Specialist outpatient referrals from the Children's Emergency are also not routine. Your polyclinic or family doctor are trained and qualified to treat common medical conditions in young children. They can also refer your child to a specialist in KKH if necessary.

The medicines prescribed at the Children's Emergency are more effective.

Fact : Medicines are prescribed according to the needs of the individual child. Medicines given for fever, flu or diarrhoea are similar to those available at the polyclinics and the family doctors.

My child needs an X-ray or other investigations, and it's easier to get these done at the Children's Emergency.

Fact : Many polyclinics or family doctors offer X-ray facilities and laboratory services for non-emergency conditions.

I bring my child to the Children's Emergency because it is open after office hours and on weekends and public holidays. I am not free otherwise.

Fact : It is during these periods that the Children's Emergency is most crowded. Waiting time is also the longest for non-emergency patients. It is better for your child to be seen by your family doctor. Many clinics are open during weekends in the morning. Know the nearest GP or polyclinic near your house which are open 24 hours or on weekends.

What Are Non Emergency Conditions?

Minor ailments like the common cold, viral fever, mild gastroenteritis and minor injuries may be adequately treated by your family doctor. How high a fever is does not necessarily indicate the severity of an illness. Learn how to control the fever to make your child more comfortable.

Your child may be treated by the family or polyclinic doctor if he is observed to be:

Alert, fairly active, able to interact with caregivers, able to play (at least in between febrile episodes)
Feeding adequately or able to retain oral fluids
Not having any of the symptoms stated in the list of emergency conditions
Other examples of non-emergency conditions which can be treated by the family doctor or referred to a specialist on a non-emergency basis include:
Chronic rash on an otherwise healthy and well child (e.g. diaper rash)
Chronic constipation
Poor weight gain, poor growth
Chronic cough in a child who does not have fever or breathing difficulty

If your child has a non-emergency condition, see your family doctor or a doctor at the polyclinic. It is faster, cheaper and your child will still get the relevant treatment.

As the main caregiver, you know your child best. Decide if your child has an emergency or non-emergency condition and seek treatment at the right place.

If you are unsure if your child's condition needs urgent medical attention, it is best to see your family/polyclinic doctor early.

The Children's Emergency does not provide phone-in consultations because we cannot accurately assess your child's condition without a physical examination.

At the Children's Emergency

Upon registration, a specially trained and qualified nurse will first assess your child. The doctors in Children's Emergency will then attend to your child as soon as possible.

PRIORITY IS GIVEN TO CHILDREN WITH SERIOUS AND LIFE-THREATENING CONDITIONS.

An emergency is an illness or injury which could result in serious disability or death if it is not treated immediately.

Some emergency situations in infants and children which require prompt or immediate evaluation and treatment at the Children's Emergency include:

Major accidents like road traffic accident, fall from a height
Near drowning
Deep cuts or wounds
Head injury
Suspected broken bones, dislocated joints
Suspected poisons injection
Foreign body ingestion or inhalation
Foreign body in the throat, ear or nose
Loss of consciousness
Seizures
Difficulty in breathing, wheezing, noisy breathing; and breathless to talk, drink or play
Inability to swallow and drooling
Child looks pale, ashen or blue
Poor feeding or persistent vomiting (not able to retain fluids)
Drowsiness, irritability, persistent crying, confusion, disorientation
Fever or illness in an infant less than 3 months old
Blood in the stools or vomitus, green vomitus
Persistent acute abdominal pain
Acute headache or giddiness, neck stiffness
Acute illness or deterioration in a child with a known chronic illness
Useful links:
Childhood injuries | Children's Clinics | Children's Emergency | List of specialist doctors | Prepare your child for healthcare experiences
Useful phone numbers:
New/Change/Cancel appointments 6294 4050