Skip Ribbon Commands
Skip to main content

Request for Medical Report

Q1. Who can request for a medical report?

  • Patient who will provide written consent for release of medical information.
  • If patient is under 21 years of age, the caregiver (parent/ legal guardian) will provide the written consent on behalf.
  • If patient is deceased, immediate next-of-kin, authorised legal representative and/or appointed Deputy/Donee/Administrator of Estate may apply with relevant supporting documents. Please contact Medical Reports Unit for more details.
  • Interested third parties (e.g. insurance companies) may apply with patient’s written consent.

Q2. How do I submit my request?

• By Online (e-Services)
  1. Patients whom are above age 21 may login with SingPass to https://eservices.healthhub.sg/PersonalHealth/MRRP/KKHNewRequest to submit request.
  2. Payment to be made online via eNETS Credit using international (Visa/ MasterCard/ AMEX) Credit/Debit Cards.

• By Email

  1. Please provide written consent by completing the Consent for Release of Medical Information Form to make the request. All sections in the form must be fully completed and duly signed.
  2. Please provide these documents:
    a. Patient’s and Caregiver’s identification documents (i.e. Copy of NRIC (front & back view), Passport or Birth Certificate) as proof of relationship.
    b. Any relevant supporting documents.
    c. For insurance purposes, please enclose the insurance form with the authorisation section of the form fully completed and duly signed .
  3. Scan and email the consent form and/or relevant documents to Medical.Reports@kkh.com.sg.
  4. We will register your request and send you an SMS notification to advise further payment instructions.

• By Post

  1. Print out and complete the Consent for Release of Medical Information Form (refer above)
  2. Send the consent form and/or relevant documents to:
    Medical Reports Unit
    Department of Document Management Services
    KK Women's & Children's Hospital
    100 Bukit Timah Road
    Singapore 229899
  3. For cheque payment, please enclose a crossed cheque made payable to "KK Women's and Children's Hospital Pte Ltd".

Q3. How is the requested medical information delivered to me?

Completed request will be sent to your mailing address (as provided in Consent for Release of Medical Information Form) by ordinary mail.

To request for registered mail, please include an additional fee of $2.50 in your payment.

Q4. Why do I need to pay for a medical report/completion of insurance form/copies of medical records?

The regular consultation and hospitalization fees paid do not include cost for a medical report as not every patient requires one. A fee has to be levied for this additional service of providing medical reports to cover the hospital’s administrative costs and the doctor’s professional inputs. This is a standard practice across all Public Healthcare Institutions.

Q5. How soon can I obtain the requested medical information?

As a general guide, the charges and time frame for completion of medical reports and duplicate copies of medical records are indicated below.

However, we may experience a delay in processing some requests due to the following reasons:

  • Patient has upcoming/frequent clinic appointments
  • Patient has been admitted to the ward
  • Patient has multiple reports requested from several clinical departments
  • Doctor is away on leave  
Description Fee Payable in SGD¹ (Includes govt. taxes) Service Standards
Ordinary Medical Report/Completion of Insurance Form
Provides the relevant facts about the medical condition and treatment/ medication the patient is receiving. Report can be in the form of a written report or completionof insurance questionnaire.
$139.1021 days
Specialist Medical Report
Written by specialists in response to requests that require a specific opinion or prognosis from the specialist based on the medical facts of the case.
$288.9021 days
2nd Opinion Medical Report
Expert opinions written by KKH specialists on patients not seen at KKH.
$540 (first 3 hours) +
($216 X no. of hours) + GST (consultation charges not included)
21 days *
Medical Board Report
Written by KKH medical board to assess KKH patient’s suitability for continued employment with an organisation.
$609.9021 days *
Laboratory Results / Investigation Reports / Discharge Summary / Day Surgery Form / Referral letter$10.705 days
Duplicate Medical Certificate $19.265 days
Children's Emergency (CE) Doctor's Memo
Consists of a brief diagnosis, medication, treatment and follow up appointment.
$16.05
14 days
Echocardiogram Report$19.26 per report14 days
Health Booklet$21.405 days

¹ The rates apply to Singapore Citizens and Permanent Residents only and correct as at September 2018.

* From Date of Consultation

Please be informed of the following cancellation charges should you decide to cancel your request:

  • SGD$46.37 for Ordinary Medical Report
  • SGD$96.30 for Specialist Medical Report

Q6. How can I contact Medical Report Unit?

For further enquiries, please contact us at: