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Request for Medical Report

Q1. How do I submit my request?

• By Online (For yourself or child)
  1. Login with SingPass to HealthBuddy App or www.healthhub.sg.
  2. Payment to be made online via Credit or Debit Cards.

• By Email (For Corporate Entities or Government Agencies)

  1. Complete the Application Form here and attached copies of identification documents (NRIC or Birth Certificate) to MRU.Enquiries@kkh.com.sg.
  2. Insurance Form, if applicable, to MRU.Enquiries@kkh.com.sg.
  3. Follow payment instruction on SMS notification which you will receive in 3 working days.

Q2. How is the requested medical information delivered to me?

Registered mail to the address provided in the Application Form.

Q3. How much do I need to pay?

Description Fees (Inclusive of 7% GST) applicable before 1 Jan 2023 Fees (Inclusive of 8% GST) with effect from 1 Jan 2023
Ordinary Medical Report/Completion of Insurance Form
Provides the relevant facts about the medical condition and treatment/ medication the patient is receiving. Report can be in the form of a written report or completion of insurance questionnaire.
$139.10
$140.40
Specialist Medical Report
Provides a specific opinion or prognosis by the specialist based on the medical facts of the case.
$288.90
$291.60
Ordinary Medical Report (Psychiatric)
For completion by Psychological Medicine (Mental Wellness Service) only.
$260.00​$262.43
Specialist Medical Report (Psychiatric)
For completion by Psychological Medicine (Mental Wellness Service) only.
​$480.00$484.49
Laboratory Results / Investigation Reports / Discharge Summary / Day Surgery Form$10.70 per service
$12.00 per service
Doctor's Memo
Brief information to state patient's diagnosis and applies to outpatient visit only
$16.05
$16.20
Echocardiogram Report$19.26 per copy
$19.44 per copy
Health Booklet$21.40$21.60

* Rates apply to Singapore Citizens and Permanent Residents only .
Rates are subject to changes without prior notice.

No cancellation will be allowed once the application has been processed.

Q4. How soon can I obtain the requested medical information?

Calculated from the date of request received and successful payment.

Description Service Standards
Medical Report / Completion of Insurance Form4 to 6 weeks
Duplicate Copies of Medical Records
Laboratory Test Results / Investigation Reports / Inpatient Discharge Summary / Day Surgery Admission Authorisation Form / Echocardiogram Report / Health Booklet
1 to 2 weeks

However, your request may take longer to complete if:

  • Patient has upcoming/frequent clinic appointments or has been warded
  • Patient has multiple reports requested from several clinical departments
  • Doctor-in-charge is away  

Q5. How can I contact Medical Report Unit?

KKH – Enquiry on Application for Medical Report

  • Tel: +65 6394 1209 - Monday to Friday 8.30am to 5.00pm (excluding Public Holidays)
  • Scan QR for Enquiry on Application for Medical Report