Title of Award

Institution

IT Excellence in Increasing Access to Care

National Heart Centre Singapore, IHiS

One queue one payment

An integrated queue and payment system that generates one slip with one queue number, highlights all service points for a patient’s appointments and includes one consolidated payment at the end. The solution implemented at the National Heart Centre Singapore has streamlined processes, creating a hassle-free experience for patients.

SingHealth

Improving access to appointments

The cluster has improved access for all stakeholders in obtaining, reviewing and changing appointments at SingHealth Institutions, with the aim of creating a seamless experience for patients and a user-friendly system for staff through IT-enabled innovative solutions.

IT Excellence in Providing Quality of Care

Singapore National Eye Centre, SingHealth Polyclinics, National Healthcare Group Eye Institute, National Healthcare Group Polyclinics, Agency for Integrated Care, IHiS

Singapore integrated diabetic retinopathy programme (SiDRP)

A national comprehensive Diabetic Retinopathy (DR) screening programme that uses the tele-ophthalmology platform, improving the access, level and quality of DR eye screening at the primary care level.

KK Women’s and Children’s Hospital, IHiS

TrustedCare: process redesign for elective lower segment caesarean section care

A single platform that provides clinicians and healthcare staff with a centralised view of information on elective caesarean section patients. The platform enables easy access to clinical information across disparate systems, improving the coordination among teams from different disciplines. This improves clinical outcomes, patient safety and operational efficiency. 

Champion for Health IT Excellence

Singapore General Hospital

Mr Yap Soon Ghee

Deputy Director, Nursing Division

Mr Yap is a strong advocate for transforming the healthcare landscape through IT to improve and reinforce nursing workflows for better and safer patient care. He has been actively involved in numerous IT committees within the hospital and at national level. 

He is a role model to SGH nurses and leads by example as the key driver to many successful implementations of IT solutions in the hospital.  Mr Yap also advocates nurses to be more involved in Nursing Informatics and formed the Nursing Informatics Team in SGH.

KK Women’s and Children’s Hospital

Dr Joseph Manuel Gomez

Head, Neonatal ICU & Senior Consultant

Dr Gomez is a strong supporter of leveraging on IT to transform the delivery of healthcare to improve the quality of care in acute setting and to uplift operational efficiency. He is actively involved in Medication Safety, Clinical Quality Improvement and Medical Informatics. 

As Chairman of the KKH’s Medication Safety Committee and Director of Medical Informatics, he was one of the key players involved in the introduction of Closed Loop Medication Management System in KKH.