Bill Payment

You may now pay your medical bills using the following modes:

Mobile Payment Portal

Our online payment service provides you with greater flexibility and convenience in paying your medical bills using VISA or MasterCard credit card.

Mobile Pay accepts VISA/MasterCard Credit Cards and eNETS direct debit.

Click here to pay online.

DBS Internet Banking, Mobile Banking and PayLah!

Pay your bills easily with DBS Internet Banking, Mobile Banking or PayLah!

Click here to log into DBS iBanking or Digibank
Click here for more information on using the DBS PayLah! app
Click here to download the DBS digibank and DBS PayLah! apps

SAMs and Post Offices

Payments can be made through Self-Service Automated Machines (SAMs) and at all post offices located nationwide.

Payment modes

SAMs: NETS only
Post Offices: Cash, Cash Card, Credit Card and NETS

At KK Women's and Children's Hospital, the SAM is located near the entrance to the food court, Level 1.

Please click here for the locations of SAMs and post offices.

AXS Stations

Payments can also be made using the AXS stations located nationwide.

At KK Women's and Children's Hospital, the AXS station is located near the entrance to the food court, Level 1.

Please click here for the locations of AXS stations.

Flywire (Overseas Payment for International Patients)

With Flywire, patients can pay in their home currency (except Singapore Dollars) — via domestic bank transfer in their home country or credit and debit cards — (Terms and Conditions apply).

This service includes:

Online payment tracking
Multilingual customer support via email, phone, or live chat
Real-time status updates sent via email and text

Click here to make your payment.

Understanding your Bill

The bill format has been revised since 5 November 2021. It is consistent with all other public healthcare institutions.

The current bill format:

Standardises information presented in healthcare bills across healthcare institutions and care settings.
Clearly indicates the pre-and-post subsidy costs, and how various financing schemes will help you to pay for the remaining amount.
Provides options on bill payment methods, including an SGQR code for online payment for added convenience. Patients can also access their bills and make payments on HealthHub.

Features on the New Bill:

NOTE: The bill shown below is for illustrative purposes only. Your actual bill may differ based on your medical treatment.

What the terms mean

Ward	Refers to charges for stays in the Wards.
Daily Treatment Fee	Comprises the doctor's fees.
Immediate Post Operative Care	These are charges that are incurred while the patient is in the recovery bay area after a surgical procedure. During this time, the patient is closely monitored by the anaesthetist and nurses.
Laboratory Investigations	Services requiring laboratory work such as full blood count etc.
X-ray Investigations	Refers to services relating to diagnostic imaging eg ultrasound, CT scan etc.
Specialised Investigations	Refers to specialised services such as blood typing and screening.
Ward Procedures	Comprises supplies and staff involved in a procedure.
Medical Consumables	Refers to medical supplies provided and used in the ward, operating theatre etc eg sterile gloves, syringe.
Surgical Supplies	These are consumables used for a surgical procedure.
Rehabilitative Services	Refers to services that help to aid recovery eg physiotherapy, occupational therapy.
Drugs/Prescriptions/Injections	Prescribed medications, drugs and injections.
Other procedures	Other services such as HIV screening.
Miscellaneous Non-Treatment related	Refers to items such as visitor's meals and ambulance charges.
Facility Fee	Charges for the use of facilities such as the operating theatre .
Surgeon Fee	Fees applicable to the surgeon.
Anaesthetist Fee	Fees applicable to the anaesthetist.

Billing Enquiries

Payment and Refund Enquiry

Submit Enquiry via Online Form
(Please include the case number or tax invoice number in your enquiry submission).

Other Billing Services: Chat with our KKHelpBot.

If you require a copy of your physical bill, you can request for it here:
Request for physical bill