Specimens submitted will be rejected if the following conditions are unacceptable:
Mislabelling of specimen (wrong patient identification)
Specimen leakage and spillage
Wrong specimen container used
Insufficient information submitted
Incorrect information submitted
Mislabelling of form (information on specimens labels and form differ)
Improper specimen condition (temperature, frozen, in ice)
Improper Transport condition (eg. Blood gas specimen send via the pneumatic system)
Hard to obtain / irreplaceable specimens are subjected to approval on a case-to-case basis. The responsible physician in charge must obtain a memo or email from his / her Division Chairman or delegate to correct the labelling error. Irreplaceable specimens are those that are either non-replaceable (e.g. histopathology specimens) or difficult to obtain (e.g. cerebrospinal fluid samples).
The reason of rejection will be documented in the Laboratory information system and the rejected specimen will not be returned.
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