KK Women’s and Children’s Hospital (KKH) is committed towards delivering quality services and ensuring the best outcomes for our patients. We aim to serve you, our patients and your families by providing quality healthcare built on values of compassion, integrity, and collaboration. As your healthcare provider, our medical professionals endeavour to treat your medical condition and safeguard your well-being regardless of your age, language, race, religion or social status.
At KKH, your medical care is provided by a team of male and female healthcare professionals who are duly licensed by local authorities.
KKH is an academic hospital responsible for training future generations of healthcare professionals to serve the nation’s needs. There may be times when residents and students in medical, nursing and allied health disciplines participate in your care as appropriate under the supervision of the physician in charge.
Before conducting a clinical research involving human subjects, we are required to obtain the written consent of the patient to participate in the research project. You can choose to refuse to participate or opt out at any point during the research project after giving your written consent. Your decision of non-participation will not compromise the level of care you are entitled to.
Organ donation is the only way to give a better quality of life for the patients suffering from organ failures, such as heart, liver and kidney failures. The Human Organ Transplant Act or HOTA allows for organs (kidney, liver, heart and cornea) of those who have died in the hospitals, usually from causes such as accidents, bleeding in the brain or brain tumours, to be removed for the purpose of transplantation. It applies to all Singapore Citizens and Permanent Residents 21 years old and above, who are of sound mind, unless they have opted out. HOTA also regulates living donor transplantation.
Organ transplant gives many patients a chance to a new lease of life. You may opt out of HOTA if you do not wish to donate any organ after death. Your wish will be respected. The opt-out form is available upon request from the hospital, and polyclinics or from the National Organ Transplant Unit (c/o Block 3 Level 1 Singapore General Hospital, Singapore 169608, Tel: 63214390). For more information, please contact HOTA Hotline:1800-2254-122 or visit the MOH website at
While we have a responsibility to safeguard your interests as our patient, it is important for you to play your part in the entire treatment process. We want to give you the best possible care that meets your needs and address the anxieties of your family. We ask that you and your family:
We value your feedback on our continual efforts to improve our services for the benefit of our patients. If you have any suggestions or wish to share your experience about our services, please complete the patient experience survey or call our Office of Patient Experience at 1800-293-3297. Alternatively, email us at email@example.com.
1 Advance Medical Directive is a legal document which you sign in advance to inform the doctor treating you that you do not want any life-sustaining treatment to prolong your life in the event that you are terminally ill and unconscious.
2 Electronic Medical Record Exchange (EMRX) is an initiative by the Ministry of Health and two public healthcare clusters, SingHealth (which KKH is part of) and National Healthcare Group, to share electronic medical records across all public hospitals and polyclinics in Singapore. EMRX enables medical staff involved in your care to meet your unique medical needs better and faster. The following information will be shared:
To find out more about Advance Medical Directive and EMRX, please visit Ministry of Health’s website at
The above is also available for download as brochures in the following languages:
The brochures are in three-fold and two-sided format.
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