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Bill Payment

You may now pay your medical bills using the following modes:.

Our online payment service provides you with greater flexibility and convenience in paying your medical bills using VISA or MasterCard credit card.

Mobile Pay accepts VISA/MasterCard Credit Cards and eNETS direct debit.

Click here to pay online.

Understanding your Bill

With effect from 5 November 2021, there will be a change in bill format. This new bill format is consistent with all other public healthcare institutions.

The new bill format will:

  1. Standardise information presented in healthcare bills across healthcare institutions and care settings.
  2. Clearly indicate the pre-and-post subsidy costs, and how various financing schemes will help you to pay for the remaining amount.
  3. Provide options on bill payment methods, including an SGQR code for online payment for added convenience. Patients can also access their bills and make payments on HealthHub.

Features on the New Bill:

NOTE: The bill shown below is for illustrative purposes only. Your actual bill may differ based on your medical treatment.

What the terms mean
Refers to charges for stays in the Wards.
Daily Treatment Fee
Comprises the doctor's fees.
Immediate Post Operative Care These are charges that are incurred while the patient is in the recovery bay area after a surgical procedure. During this time, the patient is closely monitored by the anaesthetist and nurses.
Laboratory InvestigationsServices requiring laboratory work such as full blood count etc.
X-ray Investigations
Refers to services relating to diagnostic imaging eg ultrasound, CT scan etc.
Specialised InvestigationsRefers to specialised services such as blood typing and screening.
Ward Procedures
Comprises supplies and staff involved in a procedure.
Medical ConsumablesRefers to medical supplies provided and used in the ward, operating theatre etc eg sterile gloves, syringe.
Surgical SuppliesThese are consumables used for a surgical procedure.
Rehabilitative ServicesRefers to services that help to aid recovery eg physiotherapy, occupational therapy.
Drugs/Prescriptions/InjectionsPrescribed medications, drugs and injections.
Other proceduresOther services such as HIV screening.
Miscellaneous Non-Treatment relatedRefers to items such as visitor's meals and ambulance charges.
Facility FeeCharges for the use of facilities such as the operating theatre .
Surgeon FeeFees applicable to the surgeon.
Anaesthetist FeeFees applicable to the anaesthetist.

Billing Enquiries

Payment Enquiries
Monday to Friday (excluding Public Holidays), 8.30am to 5.30pm
Saturday (excluding Public Holidays), 8.30am to 12.30pm

+65 6407 8108
Refund Enquiries
Monday to Friday (excluding Public Holidays), 8.30am to 5.30pm

+65 6407 8040

​Alternatively, you may email to or submit an online form.
​If you require a copy of your physical bill, you can request for it here: ​
Request for physical bill