Visitor Registration - KK Women's and Children's Hospital

Revised Visitor Policy

(With effect from 22 November 2021)

Paediatric Wards (Children's services)	Visitor Quota Only 1 caregiver* is allowed at any one time. 2 pre-designated caregivers only. No change to the nominated caregiver(s) is allowed throughout patient’s stay.
Obstetric Wards (Birthing/Post- delivery)	Visitor Quota Only 1 visitor* is allowed at any one time from 10.00am to 8.00pm. 2 pre-designated visitors only. No change to the nominated visitor(s) is allowed throughout patient’s stay.
Gynaecology Wards (Gynaecological/ Women’s services)	Visitor Quota Only 1 visitor* is allowed at any one time from 10.00am to 8.00pm. Visit to be no more than 30 mins. 2 pre-designated visitors only. No change to the nominated visitor(s) is allowed throughout patient’s stay. Vaccination Requirements for Visits Patient must be fully vaccinated to receive visitors. Visitors must be fully vaccinated to visit patients.
Paediatric Restricted Areas (e.g. HD, SCN, NICU, CICU, Ward 76)	Only 1 caregiver* is allowed.
Obstetric/ Gynaecology Restricted Areas (e.g. HD, WICU)	No visitor is allowed.
Isolation Ward (e.g. HD, WICU)	No visitor is allowed.
Children under 12 years old are strictly not allowed to visit the wards.

*All visitors and caregivers must adhere to these measures in line with guidance from the Ministry of Health:

ART Screening for Visitors and Caregivers

a) Fully vaccinated / Medically Ineligible Persons

Perform self-swab and present a photo of the negative ART result (dated and time-stamped) to our screening assistants prior to entering KKH premises. For fully vaccinated and medically ineligible persons, ART kits may be purchased within KKH.

b) Unvaccinated / Partially Vaccinated Persons

Self-swabbing is not allowed. A negative ART result must be obtained at an MOH-approved ART provider (refer to go.gov.sg/swabproviders) and present the result in HealthHub or SMS to our screening assistants prior to entering KKH premises.

Patients and Accompanying Persons at Specialist Outpatient Clinics

Patients at the specialist outpatient clinics and their accompanying person do not need to undergo ART.
Patients or accompanying persons who received a “Health Risk Warning” SMS are required to produce photo evidence of an ART negative result obtained within 24 hours prior to the visit.

Safe Management Measures

Complete a declaration form and check-in to the SafeEntry system with the TraceTogether app or token, keep the app running or token with you at all times
Sanitise hands with at least 60% alcohol-based disinfection rubs before entering the wards
Eating or drinking is not allowed in the wards
Do not use the patients’ toilets in the wards and avoid sitting on patients’ beds
Bring your own mask with good filtration capability (e.g. reusable masks made up of at least two layers of fabric, or surgical masks)
The mask is to be worn at all times during the visit or when in patient care areas (including wards and clinics)
Maintain social distancing of at least 1 metre from other patients and visitors
Do not interact with other patients or visitors

Do not visit our patients if you have:

Flu-like symptoms (e.g. fever, cough, runny nose, sore throat, breathlessness or loss of taste / smell etc.)
Received a “Health Risk Warning” SMS from MOH, and have not obtained a negative ART test result obtained within 24 hours prior to the visit (please present photo evidence of ART negative result for entry into KKH)

The information you provide is important in managing the risk of COVID-19 transmission. Under the Infectious Diseases Act, it is an offence to provide false information.
The Infectious Diseases Act requires a person who has reason to suspect that he is a case or carrier of COVID-19, or has had contact with a person with COVID-19, to act in a responsible manner to not expose other persons to the risk of infection by the disease.
The visitor policy is subject to changes as advised by MOH.

Registration

Visitors are required to register themselves before visiting inpatient wards at all levels and outpatient clinics located above level 2.

For inpatient ward visit, the patient's name, ward and bed number is needed for the registration.
For outpatient clinic visit, the patient's identification number is needed for the registration.
Your identity card is needed to access through the gantry.

Registration can be done via:

1. Visitor Registration System Online (temporarily unavailable)

2. Visitor Registration Lobby located at both the Women's and Children's Tower, Level 1.

Note:

Visitors and foreigners with no Singapore issued identity card, employment permit or student pass may seek assistance from our Visitor Services staff at the Visitor Registration Lobby.

Admittance to inpatient wards is strictly from 10.00am to 8.00pm.

Visiting Hours and Visitor Quota

Visiting hours and visitor quota may vary according to the facility and care provided to the patient. Please refer to the table below for the details:

Visiting Area	Visiting Hours	Visitor Quota
General Wards	10.00am to 8.00pm	Refer to revised visitor policy
Restricted Areas (e.g. HD, SCN, NICU, CICU, WICU, Ward 76)	10.00am to 8.00pm	Refer to revised visitor policy
Isolation Wards	-	No visitors
Children's Outpatient Clinics	Respective Clinic’s Operating Hours	Each patient is allowed 1 accompanying person
Women's Outpatient Clinics	Respective Clinic’s Operating Hours	Each patient is allowed 1 accompanying person
Children's Emergency	-	Each patient is allowed 1 accompanying person

*Information is accurate as of 22 November 2021

Visiting Guidelines

All visitors to the ward are required to register before they enter.
Keep visits short (no more than 30 minutes) as our patients need sufficient rest to recover.
Visitors who are unwell will not be allowed entry due to risk of infection.
Children under 12 years old are strictly not allowed to visit the wards.
Be considerate and keep the noise levels down. Noise is a source of stress that can interrupt patients’ sleep and recovery.
Do not eat or drink in the wards to reduce infection, and to ensure a clean and comfortable environment.
Refrain from using patients’ toilets in the wards and avoid sitting on patients’ beds.
Visitors must practice hand hygiene to minimise infection when they are in the ward. Wash your hands with soap and water, or sanitise them with alcohol rub before and after visiting the patient.
Smoking or drinking alcohol is not allowed on hospital premises.
To prevent a breach of or compromise of privacy, confidentiality, security and safety of patients, staff, students, associates, visitors and/or the institution, unauthorised photography and/or audio/video recording using any device is prohibited within KKH premises.

For More Information

Please refer to the FAQs on KKH’s visitor registration system.