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Visitor Registration

Visitors are required to register themselves before visiting inpatient wards at all levels and outpatient clinics located above level 2.

  • For inpatient ward visit, the patient's name, ward and bed number is needed for the registration.
  • For outpatient clinic visit, the patient's identification number is needed for the registration.
  • Your identity card is needed to access through the gantry.

Registration can be done via:

1. Visitor Registration System Online

2. Visitor Registration Lobby located at both the Women's and Children's Tower, Level 1. 


Visitors and foreigners with no Singapore issued identity card, employment permit or student pass may seek assistance from our Visitor Services staff at the Visitor Registration Lobby.

Admittance to inpatient wards is strictly from 10.00am to 8.00pm.

Visiting Hours and Visitor Quota

Visiting hours and visitor quota may vary according to the facility and care provided to the patient. Please refer to the table below for the details:

Visiting Area Visiting Hours Visitor Quota
General Wards10.00am to 8.00pm4 visitors
Restricted/ Isolation Wards10.00am to 8.00pm
2 visitors
Outpatient Clinics located above Level 2 Respective Clinic’s
Operating Hours
4 visitors

*Information is accurate as of 6 November 2019

Visiting Guidelines

  1. All visitors to the ward are required to register before they enter.
  2. Keep visits short as our patients need sufficient rest to recover.
  3. Visitors who are unwell and children under 12 years old should refrain from visiting due to risk of infection.
  4. Be considerate and keep the noise levels down. Noise is a source of stress that can interrupt patients’ sleep and recovery.
  5. Refrain from eating by the patients’ bedside to reduce infection, and to ensure a clean and comfortable environment.
  6. Visitors must practice hand hygiene to minimise infection when they are in the ward. Wash your hands with soap and water, or sanitise them with alcohol rub before and after visiting the patient.
  7. Smoking or drinking alcohol is not allowed on hospital premises.
  8. To prevent a breach of or compromise of privacy, confidentiality, security and safety of patients, staff, students, associates, visitors and/or the institution, unauthorised photography and/or audio/video recording using any device is prohibited within KKH premises.

For More Information

Please refer to the FAQs on KKH’s visitor registration system.