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Visitor Registration

Revised Visitor Policy

(With effect from 26 April 2022)


Visitor Quota


Paediatric Wards

(Children's services)
  • Only 2 visitors (including caregiver)* are allowed at any one time from  10.00am to 8.00pm.
  • After 8.00pm, only 1 pre-designated caregiver is allowed to stay in the ward.

Obstetric Wards

(Birthing/Post-
delivery)​
  • Only 2 visitors* are allowed at any one time from 10.00am to 8.00pm.

Gynaecology Wards

(Gynaecological/
Women’s services)​
  • Only 2 visitors* are allowed at any one time from 10.00am to 8.00pm.
Paediatric Restricted Areas
(e.g. HD, SCN, NICU, CICU, Ward 76)
  • Only 2 visitors (including caregiver)* are allowed at any one time from 10.00am to 8.00pm..
  • After 8.00pm, only 1 pre-designated caregiver is allowed to stay in the ward.

Obstetric/ Gynaecology Restricted Areas
(e.g. HD, WICU)​
  • Only 2 visitors* are allowed at any one time from 10.00am to 8.00pm.

Isolation Wards
  • No visitor is allowed.
Children under 12 years old are strictly not allowed to visit the wards.​


*All visitors and caregivers must adhere to these measures in line with guidance from the Ministry of Health:

 Requirements for Caregivers and Visitors
  • Must not visit patient if feeling unwell
  • Must not be tested ART positive in the last 72 hours

 Safe Management Measures
  • Eating or drinking is not allowed in the wards
  • Do not use the patients’ toilets in the wards and avoid sitting on patients’ beds
  • Mask is to be worn at all times during the visit or when in patient care areas (including wards and clinics)

The information you provide is important in managing the risk of COVID-19 transmission. Under the Infectious Diseases Act, it is an offence to provide false information.
The Infectious Diseases Act requires a person who has reason to suspect that he is a case or carrier of COVID-19, or has had contact with a person with COVID-19, to act in a responsible manner to not expose other persons to the risk of infection by the disease.
The visitor policy is subject to changes as advised by MOH.

Registration

Visitors are required to register themselves before visiting inpatient wards at all levels and outpatient clinics located above level 2.

  • For inpatient ward visit, the patient's name, ward and bed number is needed for the registration.
  • For outpatient clinic visit, the patient's identification number is needed for the registration.
  • Your identity card is needed to access through the gantry.

Registration can be done via:

1. Visitor Registration System Online (temporarily unavailable)

2. Visitor Registration Lobby located at both the Women's and Children's Tower, Level 1. 


Note:

Visitors and foreigners with no Singapore issued identity card, employment permit or student pass may seek assistance from our Visitor Services staff at the Visitor Registration Lobby.

Admittance to inpatient wards is strictly from 10.00am to 8.00pm.

Visiting Hours and Visitor Quota

Visiting hours and visitor quota may vary according to the facility and care provided to the patient. Please refer to the table below for the details:

Visiting Area Visiting Hours Visitor Quota
General Wards10.00am to 8.00pmRefer to revised visitor policy
Restricted Areas
(e.g. HD, SCN, NICU, CICU, WICU, Ward 76)
10.00am to 8.00pm
Refer to revised visitor policy
​Isolation Wards​-​No visitors
Children's Outpatient Clinics Respective Clinic’s
Operating Hours
1 accompanying person strongly encouraged
Women's Outpatient Clinics Respective Clinic’s
Operating Hours
Come alone or with 1 accompanying person
​Children's Emergency​-​1 accompanying person is allowed

*Information is accurate as of  26 April 2022

Visiting Guidelines

  1. All visitors to the ward are required to register before they enter.
  2. Visitors who are unwell will not be allowed entry due to risk of infection.
  3. Children under 12 years old are strictly not allowed to visit the wards.
  4. Be considerate and keep the noise levels down. Noise is a source of stress that can interrupt patients’ sleep and recovery.
  5. Do not eat or drink in the wards to reduce infection, and to ensure a clean and comfortable environment.
  6. Refrain from using patients’ toilets in the wards and avoid sitting on patients’ beds.
  7. Visitors must practice hand hygiene to minimise infection when they are in the ward. Wash your hands with soap and water, or sanitise them with alcohol rub before and after visiting the patient.
  8. Smoking or drinking alcohol is not allowed on hospital premises.
  9. To prevent a breach of or compromise of privacy, confidentiality, security and safety of patients, staff, students, associates, visitors and/or the institution, unauthorised photography and/or audio/video recording using any device is prohibited within KKH premises.

For More Information

Please refer to the FAQs on KKH’s visitor registration system.