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Visitor Registration

Revised Visitation Policy
(With effect from 7 April 2020)

Paediatric Wards
Only 1 designated caregiver* per patient is allowed. No visitor is allowed for all wards.
Obstetric Wards
For patients staying in A1 wards, 1 caregiver* (screened as not at risk of COVID-19) is allowed.

For patients staying in other general wards, 1 visitor* (screened as not at risk of COVID-19) is allowed at any one time during visiting hours 10.00am to 8.00pm.
Gynaecology Wards No visitor is allowed. 
Isolation Wards No visitor is allowed.  
Children under 12 years old are strictly not allowed to visit the wards.
​ ​*All caregivers and visitors must adhere to these measures:
  • Sanitise hands with at least 60% alcohol-based disinfection rubs before entering the wards
  • Bring your own mask and ensure the mask is worn at all times during visitation
  • Maintain social distancing of at least 2 metres from other patients and visitors
  • Do not interact with other patients or visitors
Do not visit our patients if you and/or your child, in the last 14 days, had any of the following:
  • Fever, cough, runny nose, sore throat or breathlessness
  • Travelled outside of Singapore
  • Close contact with someone who is a confirmed COVID-19 case or is part of a COVID-19 cluster

The information you provide is important in managing the risk of COVID-19 transmission.
The Infectious Diseases Act requires a person who has reason to suspect that he is a case or carrier of COVID-19, or has had contact with a person with COVID-19, to act in a responsible manner to not expose other persons to the risk of infection by the disease.
The visitation policy is subject to changes as advised by MOH.

Visitors are required to register themselves before visiting inpatient wards at all levels and outpatient clinics located above level 2.

  • For inpatient ward visit, the patient's name, ward and bed number is needed for the registration.
  • For outpatient clinic visit, the patient's identification number is needed for the registration.
  • Your identity card is needed to access through the gantry.

Registration can be done via:

1. Visitor Registration System Online (temporarily unavailable)

2. Visitor Registration Lobby located at both the Women's and Children's Tower, Level 1. 


Visitors and foreigners with no Singapore issued identity card, employment permit or student pass may seek assistance from our Visitor Services staff at the Visitor Registration Lobby.

Admittance to inpatient wards is strictly from 10.00am to 8.00pm.

Visiting Hours and Visitor Quota

Visiting hours and visitor quota may vary according to the facility and care provided to the patient. Please refer to the table below for the details:

Visiting Area Visiting Hours Visitor Quota
General Wards10.00am to 8.00pmRefer to revised visitation policy
Restricted Wards10.00am to 8.00pm
Refer to revised visitation policy
​Isolation Wards​10.00am to 8.00pm​No visitors
Children's Outpatient Clinics Respective Clinic’s
Operating Hours
Each patient is allowed 1 accompanying person
Women's Outpatient Clinics Respective Clinic’s
Operating Hours
Each patient is allowed 1 accompanying person

*Information is accurate as of 7 April 2020

Visiting Guidelines

  1. All visitors to the ward are required to register before they enter.
  2. Keep visits short as our patients need sufficient rest to recover.
  3. Visitors who are unwell are strongly discouraged from visiting due to risk of infection.
  4. Children under 12 years old are strictly not allowed to visit the wards.
  5. Be considerate and keep the noise levels down. Noise is a source of stress that can interrupt patients’ sleep and recovery.
  6. Refrain from eating by the patients’ bedside to reduce infection, and to ensure a clean and comfortable environment.
  7. Visitors must practice hand hygiene to minimise infection when they are in the ward. Wash your hands with soap and water, or sanitise them with alcohol rub before and after visiting the patient.
  8. Smoking or drinking alcohol is not allowed on hospital premises.
  9. To prevent a breach of or compromise of privacy, confidentiality, security and safety of patients, staff, students, associates, visitors and/or the institution, unauthorised photography and/or audio/video recording using any device is prohibited within KKH premises.

For More Information

Please refer to the FAQs on KKH’s visitor registration system.