Making a Difference
Since its launch, SPAN-KKH has contributed to tangible improvements in the way care is delivered and experienced at KKH.
One example is the development of the Youth Wellbeing (YWB) Questionnaire for the Children's Emergency. The team sought SPAN-KKH's input on this self-administered psychosocial assessment tool, designed to strengthen the evaluation of adolescents presenting at the Children's Emergency. Advisors provided wide-ranging substantiative feedback — covering the psychological safety of young persons and their caregivers, the appropriateness of individual questions, staff training needs, and the systems needed to support the initiative effectively.
This collaborative effort was recognised with the "Partners in Care" award, a testament to what is possible when patients, caregivers, and healthcare teams work together with a shared purpose.
Click on the image above to read more about SPAN-KKH.
Hear from Our Community
"Giving a voice to patient advocates through SPAN-KKH is a clear signal that KKH is serious about service quality."
Jonathan Tiong, former patient and SPAN-KKH Advisor
"We are heartened that, with input from SPAN, these initiatives have allowed us to have a deeper connection with our patients and their families, and offered a more embracing and conducive environment on top of the care we provide."
Dr Syeda Kashfi Qadri, Consultant, CICU
"SPAN-KKH gave the team rich insights into the clinical workflows for the administration of the YWB questionnaire and the design of the patient and parent questionnaire... SPAN should rope in more adolescents and parents/ caregivers. (It is) very important to ensure that clinical care remains relevant for our patients."
Dr Angelina Ang, Senior Consultant, Dept of Emergency Medicine
"I had a positive experience with the recent discussion with SPAN. The discussions allowed me to gain new perspectives, ideas, and suggestions on how our group can progress further. The advice shared was insightful and will undoubtedly be beneficial to our future efforts."
KKH Staff
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