Medical Social Work

Synonym(s):

At the Medical Social Work Department, we believe in providing holistic care for women and children by empowering our patients and their families to actualise their full potential. Our Medical Social Workers (MSW) extend this philosophy through their multi-faceted roles as counsellors, facilitators, advocators, mediators, case managers, educators and researchers.

Our Range of Services

We provide the following services for our patients and their families

  • Counselling
    • Patients with emotional, relationship and marital problems
    • Patients who are anxious over their illness/treatment (e.g. cancer treatment)
    • Patients who require support to cope with various losses such as loss of physical health, loss of body parts, etc.
    • Patients who are dealing with pregnancy loss or miscarriages
    • Patients who are considering termination of pregnancy
    • Parents who have difficulty managing their child’s behaviour and other parenting issues
    • Parents who require psychosocial support with regard to their child’s chronic illness or acute illness

  • Crisis Intervention
    • Risk assessment and safety planning of trauma cases such as sexual assault, spousal violence, child abuse, self-harm and attempted suicide

  • Psychosocial risk assessment
    • Psychosocial risk assessment and safety planning of reported NAI (Non-Accidental Injuries) and possible neglect

  • Financial Assistance
    • Financial assessment of needy patients who require monetary assistance for their medical expenses in KKH
    • Assessment and referrals to organisations, Social Service Agencies (SSAs), Family Service Centre (FSCs) and the Ministry of Social and Family Development (MSF) for various financial and psychosocial support.

  • Collaboration with community partners
    • Collaboration with MSF, FSCs, Police and other relevant organisations to obtain community support for our patients and their families

  • Therapy Service Family and Parenting Therapy Clinic (FPTC)

     

    Service Description
    Family/Couple Therapy
    (First Consultation)
    Family/Couple Therapy
    (Follow-up Consultation)
    Private $249
    $170
    Subsidised $174.30
    $119
    PR-Subsidised $186.75
    $127.50
    Non-Resident $323.70
    $221

     

    * Fees are exclusive of GST and subject to revision without prior notice

    • Only patients referred by KKH medical specialists will be accepted for this clinic
    • Non-subsidised rates apply if patient is seeing the referring KKH medical specialist under private class

  • Support groups/programmes
    • Coffee Afternoon Support Groups [Parents whose neonates were previously warded in the Neonatal Intensive Care Unit (NICU)]

    How to obtain a referral to a Medical Social Worker?
    • If you or your child is seeing a KKH doctor, you may request a referral from your doctor to the Medical Social Worker (MSW) for assistance
    • After referral is made by the doctor, our staff will contact you to arrange an appointment to meet up with our MSW.
    • For rescheduling of appointment, you may either use the HealthBuddy or Health Hub apps or contact us via the following:
      Telephone: +65 6394 1029 / +65 6394 1028
      Email address: MSW.Enquiry@kkh.com.sg
    • Our operating hours
      Monday – Friday: 8.30am to 5.55pm (excluding Public Holidays)
      Eve of Major Public Holidays**: 8.30am-12.30pm

      **Major Public Holidays: New Year’s Day, Chinese New Year and Christmas Day

 

Contact Information

Level 1, Women's Tower
(Inside Patient Education Centre)

(65) 6394 1029

(65) 6394 1028

Fax: 65 6394 2414

Research

Patient Care 女童患脑癌一岁接受质子治疗 恢复良好降低长期副作用 出生仅四个月便被诊断出罕见脑瘤,女童吕欣娜在一岁时先接受手术和化疗,又进行了33天的质子治疗,是本地接受质子治疗其中一名年龄最小病患。
28 Aug 2025 | Lianhe Zaobao Read Story
Patient Care Beaming Bright: 2-year-old with rare brain cancer in remission thanks to proton beam therapy and team-based care from KKH, NCCS & NNI Diagnosed with ependymoma, a rare type of brain tumour that develops from the ependymal cells lining the brain or spinal cord, Yanna Liu, who turned two years old in April this year, is in remission after completing a year-long intensive treatment consisting of surgery, chemotherapy and proton therapy. Due to Yanna’s young age and the complexity of the brain tumour, she received medical care from a multidisciplinary team of specialists from KK Women’s and Children’s Hospital (KKH), National Cancer Centre Singapore (NCCS) and National Neuroscience Institute (NNI), who devised a holistic treatment plan to ensure the best possible treatment outcome and long-term quality of life for Yanna.
27 Aug 2025 Read Story

Education

Patient Care 女童患脑癌一岁接受质子治疗 恢复良好降低长期副作用 出生仅四个月便被诊断出罕见脑瘤,女童吕欣娜在一岁时先接受手术和化疗,又进行了33天的质子治疗,是本地接受质子治疗其中一名年龄最小病患。
28 Aug 2025 | Lianhe Zaobao Read Story
Patient Care Beaming Bright: 2-year-old with rare brain cancer in remission thanks to proton beam therapy and team-based care from KKH, NCCS & NNI Diagnosed with ependymoma, a rare type of brain tumour that develops from the ependymal cells lining the brain or spinal cord, Yanna Liu, who turned two years old in April this year, is in remission after completing a year-long intensive treatment consisting of surgery, chemotherapy and proton therapy. Due to Yanna’s young age and the complexity of the brain tumour, she received medical care from a multidisciplinary team of specialists from KK Women’s and Children’s Hospital (KKH), National Cancer Centre Singapore (NCCS) and National Neuroscience Institute (NNI), who devised a holistic treatment plan to ensure the best possible treatment outcome and long-term quality of life for Yanna.
27 Aug 2025 Read Story

News

Patient Care 女童患脑癌一岁接受质子治疗 恢复良好降低长期副作用 出生仅四个月便被诊断出罕见脑瘤,女童吕欣娜在一岁时先接受手术和化疗,又进行了33天的质子治疗,是本地接受质子治疗其中一名年龄最小病患。
28 Aug 2025 | Lianhe Zaobao Read Story
Patient Care Beaming Bright: 2-year-old with rare brain cancer in remission thanks to proton beam therapy and team-based care from KKH, NCCS & NNI Diagnosed with ependymoma, a rare type of brain tumour that develops from the ependymal cells lining the brain or spinal cord, Yanna Liu, who turned two years old in April this year, is in remission after completing a year-long intensive treatment consisting of surgery, chemotherapy and proton therapy. Due to Yanna’s young age and the complexity of the brain tumour, she received medical care from a multidisciplinary team of specialists from KK Women’s and Children’s Hospital (KKH), National Cancer Centre Singapore (NCCS) and National Neuroscience Institute (NNI), who devised a holistic treatment plan to ensure the best possible treatment outcome and long-term quality of life for Yanna.
27 Aug 2025 Read Story