Skip Ribbon Commands
Skip to main content

At Your Convenience

EZ Fill Service

The EZ Fill Service allows KKH patients to pre-order and collect their medications easily.

Who is eligible for this service?

This service is eligible for all KKH patients with valid ORIGINAL KKH prescription(s).

How can I use this service?

Choose one of the following options:

Option 1: Request for self-collection through HealthBuddy or HealthHub app

  1. Log into HealthBuddy or HealthHub app with Singpass
  2. View your paperless e-prescription with the following steps:
    HealthBuddy: Click “Medicines” > “Order Medicines”
    HealthHub: Click into “Medication Refill”
  3. Select “Collect from our pharmacy” as collection mode
For step-by-step guide, please click here.

Option 2: Submit Ezfill Form to Outpatient Pharmacy

  1. Download and fill up the EZ Fill form
  2. Email a photo of the EZ Fill form. For patients with paper prescription, please also include a photo of your prescription (front and back).
  3. Collect your medication @ EZ Fill Counter 11 at KKH Outpatient Pharmacy, Level 1, after 2 working days, along with your paper prescription if you have used one to submit the EZ Fill request.
**Blood products (eg. Advate, Alphanate, Benefix) will require 3 working days

Collection hours:

Weekdays - 11.00am to 6.30pm;
Saturday and Eve of Major Public Holidays* - 10.30am to 1.00pm;
Sunday and Public Holidays - Closed

Major Public Holidays: New Year's Day, Chinese New Year and Christmas Day

Collection location:

KKH Outpatient Pharmacy, Level 1, Counter 11
Weekdays (Mon-Fri): Counter 11
Weekends (Sat): Counter 9

For further enquiries:

Contact KKH Outpatient Pharmacy at 6394 1500 or email to

To download the EZ Fill form , please click here.