Hospital Bill and Payments

The final bill will be sent to you approximately three to four weeks after your discharge, depending on the claims processing by your guarantor, if applicable.

For non-residents, if you and your family intend to return to your country after discharge, we seek your understanding in paying the bill before leaving the hospital.

Our staff will also collect from you any outstanding amount which is not covered by your guarantor. Any excess amount from your hospital deposit will be refunded. The cheque will be mailed to you approximately three to four weeks after your hospital bill has been finalised.

You can pay your hospital bill by various modes. For cash payment and submission of document(s), you can visit the following location before your discharge:

For payment enquiries: Submit Enquiry via Online Form

(Please include the case number or tax invoice number in your enquiry submission).

For other billing enquiries: Chat with our KKHelpBot.

For more information on Bill Payment modes and understanding your hospital bill, click here.