[Click on the KKH U-PAL banner on top or the launcher icon on the bottom right to start the service]
KKH U-PAL is
available 24 hours daily, at no charge (local data charges may apply). Enquiries may be referred to a healthcare professional for further advice between 8.00am to 11.00pm only. Users will need to provide their phone numbers and email addresses, as KKH may seek feedback and participation in a survey after using this service.
For certain pre-existing or chronic medical conditions, it is not recommended to seek advice from KKH U-PAL as your child may require more specialised care. Please consult your child’s attending doctor or designated care team if your child has any of the following past medical history still requiring follow up and care:
We would like to hear your feedback regarding your use of U-PAL. Hence, please be informed that we will follow-up with you for a short survey online on your experience so that we can better enhance this platform. You may otherwise email us at
firstname.lastname@example.org with any comments on the U-PAL experience.
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