Frequently Asked Questions (FAQ)

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• Request for a physical copy of your final bill.

Your reporting time will be confirmed one working day prior to your scheduled procedure through a pre-operative call. We appreciate your patience and understanding.

All day surgery and same day admission patients shall report to the Day Surgery, located at KKH, Basement 1.

Please arrange for a caregiver to accompany you home upon discharge. Their presence during registration is not required unless you are utilizing their Medisave other than your own.

Kindly note that caregivers must be at least 21 years old to collect medication on your behalf.

Personal belongings can be stored securely in the blue bag provided. You may keep your phone with you until just before surgery, at which point it must be placed in the blue bag. For essential item, such as eyewear/footwear, our nurses will secure them during your procedure, and return them to you after the surgery.

We strive to adhere to the surgery schedule. However, in the event of unforeseen delays or changes, we will keep you informed.

You may rinse your mouth with water and spit it out—do not swallow.

We understand how reassuring a caregiver’s presence can be. However, in order to preserve the privacy and comfort of all patients, only caregivers for individuals under 21 years old, those with special needs, or patients undergoing caesarean delivery are permitted to accompany them beyond the registration area. In other instances, caregivers will be asked to wait in a designated area once patients enter the pre‑operative area.

Yes, you will walk to the operating theatre unless you have received medications prior to the surgical procedure or medical conditions which may affect your mobility. In such cases, you will be transported either on a trolley bed or in a wheelchair, depending on the specific circumstances.

You may notice expectant fathers in the holding area. They are there to accompany their partners who are giving birth within the same facility. This is part of our standard care practice, and we thank you for your understanding.

Once you have fully regained consciousness and arrived at your designated ward, you may begin to eat and drink—provided no specific restrictions have been given. It is advisable to consult your care team beforehand to ensure it is safe to do so.

Upon arrival at your designated ward, your appointed caregiver will be notified via phone call regarding your ward and bed numbers. For further information on visitor policy, please click here.

Your care team will provide you with detailed post-operative instructions specific to your procedure. These may include guidance on wound care, medication, activity restrictions, and signs or symptoms to watch out for. Please follow these instructions carefully to support a smooth and safe recovery.